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Behind the Business: ManpowerGroup’s Approach to Workforce Development

Build, buy, borrow or bridge. At ManpowerGroup, these four words represent the organization’s consultative approach to workforce development that helps connect more than 600,000 people to meaningful work every day. ManpowerGroup serves both large and small organizations in a variety of industry sectors with staffing solutions, consulting and expert advice to solve their workforce needs across all of their brands; Manpower, Experis, Right Management and Solutions. Whether their clients need help with finding talent, upskilling existing workers, or investing in learning and development opportunities, ManpowerGroup has experience finding the right answer.

With a presence in more than 80 countries and 500+ offices in the United States, ManpowerGroup has a front row seat to witnessing workforce trends that impact their clients and partners, and they share that knowledge widely through their Workforce Insights Center. Those insights include everything from an examination of how millennials view their careers and what that means for employers to an in-depth analysis of automation and its impacts on hiring. Contrary to popular belief, ManpowerGroup found that 87% of employers plan to increase or maintain their workforce as a result of automation—meaning we need talent strategies that help workers augment robots, rather than be replaced by them.

This commitment to information sharing is reflected in ManpowerGroup’s core values: that an organization can do well by doing good. In 2019, they were named one of the World’s Most Ethical Companies for the ninth year in a row as well as being included on Forbes Most Admired Companies list. This belief that their organization should be a positive contributor to societal change permeates everything they do, especially their investments in job seekers. Recognizing the importance of a job and the value of meaningful work, the organization is committed to providing their employees and job seekers in their networks with access to tools that help them learn new skills, earn certifications and more. The MyPath resource, for example, helps their employees upskill by earning a college education and career coaching while they work—all at no cost to them.

At a time when the skills gap threatens North Carolina’s future competitiveness, employers are increasingly finding themselves in the driver’s seat when charting a course for the future. ManpowerGroup’s commitment, both internally and externally, to finding innovative workforce solutions for themselves, their clients and their employees is a great example of how businesses can lead the way, and we’re excited to see what they do next.

Behind each business in North Carolina are the ideas, partnerships and people that fuel our state’s success. Behind each business is a story and a vision for the future. As the voice for business, the NC Chamber is committed to telling these stories and highlighting the organizations and people that keep our state moving forward. Behind the Business is a series of profiles featuring NC Chamber Cornerstone members doing great work in North Carolina. Interested in being featured? Contact