The NC Chamber always strives to provide an inclusive event experience for all attendees, allowing for an open exchange of ideas and the freedom of thought and expression. We want every participant to feel welcome, included and safe at NC Chamber events. Moreover, we will do our best to accommodate specific needs – be it accessibility or dietary requirements. We cannot promise to solve every issue but will try our best.
Code of Conduct
The NC Chamber is dedicated to providing a harassment-free event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, experience, or religion (or lack thereof). We do not tolerate harassment of event participants in any form. Sexual language and imagery is not appropriate for any event venue, including anything communicated during the content of the event, on social media or any other online outlets. Event participants violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the event organizers, and appropriate legal action will be taken against violators where applicable.
Full refunds are available if the NC Chamber is notified no later than five business days prior to fee-based events. Any cancellation requests must be made before this time as we need to confirm meals and seating with the venue in which an event is being held. Where applicable, registrants may transfer credit towards another event if request is made within the timeframe mentioned above.
If the cancellation request is received after the deadline, we cannot issue a refund and would recommend a substitution. A written notification of a substitution will be accepted by email up to noon of the day prior to the event. If the event is held on a Monday or a weekend, such request must be made no later than noon on the preceding Friday.
To request a cancellation or to make a change, please contact Kate Dorsch at email@example.com or 919-854-1499.
Program Cancellation Policy
In case a program is cancelled, the NC Chamber will contact registrants who provided a phone number or e-mail at the time of registration. There also will be a notice on the Chamber’s website announcing the cancellation. If you have registered for a program that has been cancelled, you may elect to receive a full refund or choose to use your registration fee as a credit towards a future program. Registration fees will be refunded within 30 business days after a program has been cancelled.
Complaint Resolution Policy
Complaints in regards to events hosted by the NC Chamber will be facilitated through the Vice President of Business Development. The Vice President of Business Development will make every effort to resolve complaints satisfactorily for all parties involved.
Course Update Policy
The NC Chamber has a responsibility to ensure that all activities, materials, and presentations used in events are current, technically accurate, and effectively designed. Furthermore, the Chamber has a responsibility to be qualified in the subject matter of all programs offered. The chamber will conduct an annual review, by qualified individuals, of all program activities, materials, and delivery systems.
Record Retention Policy
The NC Chamber maintains the following records for 5 years:
- Sign-In and Sign-Out Sheets
- Date of Program
- Number of CPE Hours
- Name of Instructor
- Outline of Presentation
- Program Materials
- Completion Certificate provided to each attendee at end of program. Certificate includes:
- Sponsor name and address
- Participant’s name
- Program title
- Date and location of program
- Program FOS subject area
- Number of CPE hours earned
- Registry time statement
- Registry sponsor ID#
- Delivery method
Consent, Waiver and Release
When you attend an NC Chamber (the “Chamber”) event or program, you enter an area where interviews, photography, audio, and video recording may occur.
By entering the event premises, and in consideration of the benefit to be derived by you through your attendance at the event, you consent to interviews, photography, audio recording, and video recording, and to display, publicly perform, exhibit, transmit, broadcast, reproduce, record, photograph, digitize, modify, alter, edit, adapt, create derivative works, exploit, sell, rent, license, otherwise use and permit others to use, your name, image, likeness, appearance, voice, and other personal characteristics, and all materials created by or on behalf of the Chamber or its affiliates that incorporate any of the foregoing (“Materials”), on a perpetual basis throughout the world and in any medium or format whatsoever now existing or hereafter created, including but not limited to, in and on magazines, brochures and other print publications, electronic, magnetic and optical media, television broadcasts, radio broadcasts, press releases, the internet, for any purpose, including but not limited to advertising, public relations, publicity, packaging and promotion of the Chamber and its affiliates and their activities and services, without further consent from you, approval by you, or royalty, payment or other compensation to you.
You waive and release the Chamber, its affiliates, and its and their directors, officers, employees, members, and sponsors, and each and all persons involved, from any liability in connection with the foregoing matters to which you have given your consent.
You have been fully informed of your consent, waiver, and release before entering the event.
Questions regarding this information should be directed to a member of the NC Chamber Events Team below.
Vice President of Member Engagement
Director of Events
Director of Marketing
Events Sponsorship Manager
Project Specialist-Events and Membership