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Inclusivity Statement

The NC Chamber always strives to provide an inclusive event experience for all attendees, allowing for an open exchange of ideas and the freedom of thought and expression. We want every participant to feel welcome, included and safe at NC Chamber events. Moreover, we will do our best to accommodate specific needs – be it accessibility or dietary requirements. We cannot promise to solve every issue but will try our best.

Code of Conduct

The NC Chamber is dedicated to providing a harassment-free event experience for everyone, regardless of gender, gender identity, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, experience, or religion (or lack thereof). We do not tolerate harassment of event participants in any form. Sexual language and imagery is not appropriate for any event venue, including anything communicated during the content of the event, on social media or any other online outlets. Event participants violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the event organizers, and appropriate legal action will be taken against violators where applicable.

Health and Safety

We continue to keep the safety of our attendees, vendors, staff, and community at large fully in mind as we hold in-person events. We kindly request that guests who are experiencing any symptoms of illness or have come into close contact with someone who has tested positive for COVID-19 cancel their registration or contact us about a substitution. Masks are not required and will be available upon request. Hand sanitizer stations will be available as well, with the venue staff cleaning and disinfecting high-traffic areas.

Refund Policy for Ticket Purchasers

If your plans change and you are unable to attend, you have the following options:

  1. Send a Substitute
    A written notification of a substitution will be accepted by email up to noon of the business day prior to the event.  To make a substitution, please email Registration@ncchamber.com.
  2. Request a Refund
    If you purchased a ticket, you may cancel your registration and receive a full refund if your request is received no later than five business days prior to fee-based events. All requests must be sent via email to Registration@ncchamber.com.

In fairness to all attendees and those associated with planning and running this program, cancellations received after five business days prior to fee-based events will not be eligible for a refund. Those who do not attend will not be eligible for a refund.

To request a cancellation or to make a change, please email Registration@ncchamber.com.

Program Cancellation Policy

In case a program is cancelled, the NC Chamber will contact registrants who provided a phone number or e-mail at the time of registration.  There also will be a notice on the Chamber’s website announcing the cancellation.  If you have registered for a program that has been cancelled, you may elect to receive a full refund or choose to use your registration fee as a credit towards a future program. Registration fees will be refunded within 30 business days after a program has been cancelled.

Complaint Resolution Policy

Complaints in regards to events hosted by the NC Chamber will be facilitated through the Vice President of Business Development. The Vice President of Business Development will make every effort to resolve complaints satisfactorily for all parties involved.

Course Update Policy

The NC Chamber has a responsibility to ensure that all activities, materials, and presentations used in events are current, technically accurate, and effectively designed. Furthermore, the Chamber has a responsibility to be qualified in the subject matter of all programs offered. The chamber will conduct an annual review, by qualified individuals, of all program activities, materials, and delivery systems.

Record Retention Policy

The NC Chamber maintains the following records for 5 years:

  • Sign-In and Sign-Out Sheets
  • Date of Program
  • Number of CPE Hours
  • Name of Instructor
  • Outline of Presentation
  • Program Materials
  • Completion Certificate provided to each attendee at end of program. Certificate includes:
    • Sponsor name and address
    • Participant’s name
    • Program title
    • Date and location of program
    • Program FOS subject area
    • Number of CPE hours earned
    • Registry time statement
    • Registry sponsor ID#
    • Signature
    • Delivery method

Consent, Waiver and Release

When you attend an NC Chamber (the “Chamber”) event or program, you enter an area where interviews, photography, audio, and video recording may occur.

By entering the event premises, and in consideration of the benefit to be derived by you through your attendance at the event, you consent to interviews, photography, audio recording, and video recording, and to display, publicly perform, exhibit, transmit, broadcast, reproduce, record, photograph, digitize, modify, alter, edit, adapt, create derivative works, exploit, sell, rent, license, otherwise use and permit others to use, your name, image, likeness, appearance, voice, and other personal characteristics, and all materials created by or on behalf of the Chamber or its affiliates that incorporate any of the foregoing (“Materials”), on a perpetual basis throughout the world and in any medium or format whatsoever now existing or hereafter created, including but not limited to, in and on magazines, brochures and other print publications, electronic, magnetic and optical media, television broadcasts, radio broadcasts, press releases, the internet, for any purpose, including but not limited to advertising, public relations, publicity, packaging and promotion of the Chamber and its affiliates and their activities and services, without further consent from you, approval by you, or royalty, payment or other compensation to you.

You waive and release the Chamber, its affiliates, and its and their directors, officers, employees, members, and sponsors, and each and all persons involved, from any liability in connection with the foregoing matters to which you have given your consent.

You have been fully informed of your consent, waiver, and release before entering the event.

Questions?

Questions regarding this information should be directed to a member of the NC Chamber Events Team below.

Talisa Hite
Director of Events
919-836-1421
thite@ncchamber.com

Emmy Boyette
Sr. Director of Marketing
919-836-1422
eboyette@ncchamber.com

Dana Collier
Sr. Events Manager
919-854-1495
dcollier@ncchamber.com